When you have the opportunity to connect with your audience on a personal level, you also get the chance to establish more meaningful relationships with your users.
That's why we are now offering
Direct Messages on our Live Chat.
Even with hundreds of users connected to your Live Chat at the same time, you can create private one-on-one conversations at any time.
With a beautiful new interface, the Arena Live Chat V3 lets your users easily switch between conversations.
To activate private one-on-one messaging, simply enable the feature when creating your Live Chat or enable it inside your chat: