When you have the opportunity to connect with your audience on a personal level, you also get the chance to establish more meaningful relationships with your users.
That's why we are now offering
Direct Messages on our Live Chat.
![image](https://canny.io/images/f43f58ff9c634f34d6db4d2a4f3c87ae.png)
Even with hundreds of users connected to your Live Chat at the same time, you can create private one-on-one conversations at any time.
With a beautiful new interface, the Arena Live Chat V3 lets your users easily switch between conversations.
To activate private one-on-one messaging, simply enable the feature when creating your Live Chat or enable it inside your chat:
![image](https://canny.io/images/657f4acf249d198b3b0f8a7f2c9d9a11.png)